As with many of the practical aspects of urodynamics (UDS) testing, the rate at which the bladder is filled during the cystometric portion of the exam influences the test results. Generally speaking, filling during UDS can be at rates below physiologic levels, at physiologic levels or at supra-physiologic levels. There are distinct pros and cons to filling at either physiologic rates or rates above that, while filling at a rate below the natural rate of bladder filling is both inefficient and unnatural.
If you ended up on this blog post, you are probably thinking about buying urodynamic equipment or are evaluating purchasing options. If you are, I am going to lay out an argument for not buying it. As with purchasing any medical equipment, there are many hidden pitfalls. I want to lay out some of these pitfalls and detail an alternative to buying urodynamics equipment.
As with many aspects of medical practice, a solid training foundation is critical to best practices and the safe delivery of care. When it comes to performing urodynamics (UDS), as with many other procedures, the question of what level of training is requisite to perform UDS appropriately is a reasonable one. And the natural extension of this is whether or not a specific certification process is warranted to perform UDS.
Providing top-notch medical device field service can sometimes feel like a logistical nightmare. The problems can seem too large to tackle, leaving you and your team in the proverbial “analysis paralysis”.
We've compiled a comprehensive list to assist you in improving your current service level and keep your customer satisfaction score at an all-time high:
Core services urologists must offer include basic history and examination ability, cystoscopy and access to and interpretation of relevant lab and/or radiologic studies of the urinary tract. A urologist who cannot offer these basic services is really not practicing urology. UDS is an important test that urologists offer; however, a urology practice can exist without offering UDS and still thrive.
The effective provision of medical device field service is not a simple process to optimize. There are many factors that influence operations, from resources and technology to staff management and coordination. Field service organizations that keep track of all of these different factors manage to provide a seamless and efficient service and keep their customers satisfied.
But no business is perfect from the get-go. In most cases, a period of trial and error is unavoidable while getting a grasp of the intricacies of running and managing field service operations, especially when it comes to medical devices. Being aware of the most common mistakes made in the delivery of field service support can significantly shorten the learning curve.
With that in mind, here are some of the most common errors that medical device field service organizations commit while providing and managing their service:
Urodynamics (UDS) testing is a critical tool for the urologist managing voiding dysfunction and incontinence.
Like all tests, there are certain scenarios where the results are more helpful than others and times when using a test is critical.
This blog posts explores several key situations when UDS is a critical test to consider.
Field service management is a vital part of any organization's business strategy. No business can enjoy continued success without providing high-quality field service, while a remarkably good field service raises customer satisfaction and brand reputation. Offering a great field service not only removes the risk of tarnishing the brand image that goes along with a poor service, but it also increases customer loyalty and revenue as a consequence.
Topics: Medical Device Field Service
A Medical Device: Field Service - Service Level Agreement (SLA) is a contractual agreement between a field service provider (“Service Provider”) and a Customer (typically a medical device company) that contains the terms and conditions that govern how the Service Provider will perform field service tasks for the Customer; how the parties will communicate with one another; how the parties will modify the agreement over time to fit their ongoing business relationship; how the Customer will pay the Service Provider; and all other details governing the relationship between the parties.
Topics: Medical Device Field Service
Bringing a new medical device to the market is a Herculean task. It requires all of the standard start up work such as determining product market fit, product design, manufacturing and production, marketing message, and much more. In addition to these, since it is a medical device it requires layers and layers of FDA approval, which is akin to hiking up a mountain carrying an 800-pound backpack.
Once a startup medical device company gets beyond its FDA approval, it must determine how to best sell and deploy its medical device into the field. This requires much more than just hiring sales reps. Such companies have to figure out how to get their device installed, have customer staff members trained on how to use it, and service it once it is in place. All of this equates to complicated logistics and scaling difficulties.